VetChill.

VETCHILL RECEPTION

The AI receptionist
for veterinary clinics.

VetChill Reception answers calls when your team cannot, understands callers in natural Polish and English, and follows workflows approved by your clinic.

Book a demo Apply for the pilot

WHEN RECEPTION IS BUSY

Calls do not wait
for a quiet moment.

When calls overlap, the front desk is helping patients, or the clinic is closed, VetChill Reception helps capture the request and route it in the right way.

  • Call overflow during peak hours
  • After-hours enquiries
  • Repeated clinic questions and appointment requests
  • Requests that need a clear handoff to the team

WHAT IT CAN HANDLE

One call.
A clear next step.

  • Appointment enquiries

    Capturing and structuring the request before the next step.

  • Reschedule or cancellation workflows

    Following the process your clinic has approved.

  • Clinic information

    Answers from a clinic-approved FAQ.

  • Structured requests and tasks

    Relevant details reach the team in a clear, usable format.

  • Urgent routing

    Only according to escalation rules defined by your clinic.

HOW IT WORKS

From a call to
a structured handoff.

  1. 01Caller

    Speaks naturally, in Polish or English.

  2. 02VetChill Reception

    Understands the purpose of the call and follows the right workflow.

  3. 03Clinic rules

    Your clinic defines the FAQ, available paths, and escalations.

  4. 04Clinic system

    The result is prepared for your team to take forward.

Integration with clinic systems is in development. VetChill does not independently confirm bookings in a PMS.

SAFETY AND CONTROL

Your clinic defines
the rules. VetChill follows them.

Each clinic decides what the assistant may answer, which workflow applies, and how urgent matters are routed. VetChill Reception does not diagnose, provide medical advice, or replace clinical judgement.

  • Clinic-defined rules
  • Reviewable workflows
  • Structured handoffs for the team

PILOT PROGRAMME

We are looking for our first
pilot clinics.

If your reception loses calls during busy periods or after hours, we can show you a controlled way to test VetChill with your team.

Book a demo Apply for the pilot

PUBLIC DEMO

A call demo
is on its way.

We will soon show VetChill Reception in a fictional clinic — with no real booking and no Klinika XP connection.

COMING SOON

LET’S TALK

See VetChill
in your clinic.

Book a demo [email protected]